Bdoky Privacy Policy — Your Data Is Safe with Us

1Introduction & Applicability

Bdoky (bdoky.bet) takes your privacy very seriously. This Privacy Policy explains how Bdoky collects, stores, uses, and protects your personal information. By using our platform, you agree to this Privacy Policy.

This policy applies to Bdoky's website, mobile application, and all associated services. This Privacy Policy has been developed with Bangladeshi users in mind, and we adhere to international data protection standards.

We recognize that protecting personal data is a fundamental right in the digital age. That's why Bdoky follows a privacy-by-design approach from the ground up — meaning privacy is built into our services from the very start.

2What information we collect

2.1 Information Collected at Registration

When you create an account with Bdoky, the information you provide includes:

• Full name (as shown on national ID)
• Mobile number or email address
• Date of birth (for age verification)
• Current Address
• Preferred payment method details

2.2 Automatically Collected Information

When you use Bdoky, certain information is collected automatically:

• IP Address & Device Information
• Browser type & operating system
• Time spent on the site and pages visited
• At login and logout
• Gaming activity & transaction history

2.3 KYC Verification Information

For large withdrawals or account verification, we may request additional information:

• Copy of national ID or passport
• Driving license (accepted as an alternative ID)
• Proof of address (utility bill or bank statement)
• Proof of payment method ownership

3How Your Information Is Used

Bdoky uses your information for the following purposes:

3.1 Service Delivery & Operations

• To create and manage your account
• To process deposits and withdrawals
• To personalise your gaming experience
• To manage bonuses and promotions
• To provide live chat & email support

3.2 Security & Fraud Prevention

• To detect unauthorized access
• To prevent money laundering (AML Policy)
• To prevent the creation of multiple accounts
• To monitor suspicious transactions

3.3 Legal Compliance

Bdoky is legally required to retain and provide certain information in accordance with requests from licensing authorities and law enforcement agencies.

3.4 Service Improvement & Analytics

We analyze usage patterns to improve your experience on the platform. This analysis uses aggregated data rather than personally identifiable information.

4Data Sharing & Third Parties

Bdoky may share limited information in specific circumstances and for specific purposes:

4.1 Payment Processors

Information is shared with payment gateways — including Mobile Pay, Nagad, and Rocket — only as needed to process transactions. Each provider operates under its own privacy policy.

4.2 Game Providers

Only the minimum information required for game operation may be shared with third-party game studios or software providers.

4.3 Legal Authorities

Information may be disclosed to relevant authorities in response to court orders, government investigations, or other legal obligations.

4.4 Business Transfers

In the event of a merger or acquisition involving Bdoky, user data may be transferred to the new owner. You will be notified in advance if this occurs.

5Cookie Policy

Bdoky uses cookies to keep the website running properly. Cookies are small files stored in your browser that help the site remember your preferences.

5.1 Types of cookies we use

5.2 Cookie Controls

You can disable or clear cookies at any time from your browser settings. However, disabling essential cookies may cause some features to stop working properly.

6Data Protection Methods

Bdoky uses industry-standard technologies and practices to keep your data secure:

• SSL/TLS Encryption: All data transfers occur over encrypted channels
• AES-256 Encryption: Stored sensitive data is kept encrypted
• Firewall & IDS: Preventing unauthorized access at the server level
• Regular Security Audits: System audits by third-party security experts
• Two-Factor Authentication (2FA): Extra security when logging into your account
• Restricted Access: Only authorized staff can access your information

7Data Retention Period

Bdoky does not keep your data longer than necessary. The general policy is:

• Active account data is retained for as long as the account remains open
• Transaction history is retained for up to 5 years after account closure (as required by law)
• KYC documents may be retained for up to 7 years after account closure
• Withdrawal of marketing consent results in immediate removal

Once the retention period expires, data is securely deleted or anonymized.

8Your Rights

Under Bdoky's Privacy Policy, you have the following rights:

8.1 Right to Access

You have the right to know what information we hold about you and how it's being used. Upon request, we will provide this within 30 days.

8.2 Right to Rectification

If any of your information is incorrect, you can request a correction. Most details can be updated directly from your Account Settings.

8.3 Right to Erasure

In certain circumstances, you may request the deletion of your data. However, some information may need to be retained to meet legal obligations.

8.4 Right to Restrict Processing

You may request that your data be used only for specific purposes. For example, you can opt out of marketing communications.

8.5 Right to Lodge a Complaint

If you are dissatisfied with our privacy policy, you may submit a complaint to support@bdoky.bet. We will endeavour to respond within 7 business days.

9Children's Privacy

Bdoky is strictly for users aged 18 and above. We do not knowingly collect data from anyone under 18. If a minor's information is collected inadvertently, it will be deleted immediately upon notification.

If a parent or guardian discovers that their child has created an account on Bdoky, please contact us at support@bdoky.bet — we will take immediate action.

10Privacy Policy Updates

Bdoky may update this Privacy Policy from time to time. In the event of changes:

• The last updated date at the top of this page will be revised accordingly
• You will be notified of significant changes via email or an in-platform announcement
• Continuing to use our services after any changes takes effect constitutes acceptance of the updated policy

We recommend checking this page regularly for any updates.

11Contact

For any privacy-related questions or requests, please contact us:

• Email: support@bdoky.bet
• Live Chat: Available on the platform 24/7
• Response Time: Typically within 48 hours

Once your identity is verified, we will complete your request as quickly as possible. Bdoky is always here for you.